CategoryFinancial and technology

Type of Voice Recognition Technology

Everyone has a story to tell about credit card fraud, money disappearing out of their bank accounts and even identity theft and they can be frightening and scary. Personal information should be just that, personal, and the idea that someone else has access to your private details is not a nice one. Fraudsters these days have all kinds of tricks up their sleeves and are consistently coming up with new ways to commit fraud and gain access to accounts they have no business with.

Organisations all over the world have to deal with fraud and are constantly searching for services that can guarantee protection of their customers’ information. Identity fraud is the fastest growing crime in the world which has resulted in some highly effective solutions that can reduce the threat of financial or identity scams, reduce the amount spent on PIN and password resets and allow your business to provide an improved personalised service to clients.

IVR systems use a technology that improves the interaction between businesses and callers through incorporating voice recognition software, and consists of speech analytics, voice prompts, and automated tone recognition. This enables a computer to interact with customers for daily routine calls and the verification process instead of employing people to do it, thus saving lots of manpower hours and money. Once the identity of the person is confirmed or they have been directed to the right department then an actual agent can deal with the real issue.

Voice-enabled caller identification and verification offers every business a solution that will provide them with the confidence needed to offer a highly secure authentication process for verifying callers are who they say they are, thereby protecting both the customer and the business.

All kinds of industries use IVR systems, from the financial and healthcare sector to the legal and entertainment industry, and these days they are used in all manner of transactions, you’ll be familiar with them when you pay bills over the phone and check what time the movies are on, they’re also used for tracking shipping, booking holidays and even making theatre reservations.

The latest advances in voice recognition technology use voice biometrics which recognises a callers voice and handles the routine tasks generally carried out by the agent at the beginning of the call, such as asking for personal details and checking security questions. Security is also improved as personal details can’t be copied by fraudsters, and it guarantees a caller can’t have any kind of influence over the call agent by manipulating, or intimidating them, into providing information to which they are not entitled.

Speech solutions can help in any type of business, with telephone transactions and enquiries dealt with by automation they can be received at a much higher volume and the customer still gets a welcoming and reliable interface. This has transformed the way people handle their financial matters, now they can just call the bank by phone and get their bank balance, transfer money to another account or check their balance all within a few minutes and all automated. Transportation can be booked, take-aways ordered, bets placed, and lots more routine transactions and querys.

For a business it means that the number of customers that can be serviced over the telephone is greatly increased, there are no more long hold times leading to angry customers, and operating costs and the capital investment required to take customer calls are significantly reduced. In turn this can also increase profits for the organisation as they now have more time, and call centre staff, to focus on higher value or other revenue generating calls.

Technology in Retail Industry

Shopping’ the one word women go ga ga over is slowly losing its sheen. Today the whole experience of shopping is not all that enjoyable. From queuing in traffic to actually getting to the store to find a parking space and ultimately not finding the object of desire that you have wanted to possess, is quite disappointing. Thus in today’s competitive market retailers have realised that with the aid of modern technology they can enhance the experience received by customers more than ever before.

Technology enormously drives today’s retail industry. It has transformed the sector into a high performance one, achieving its targets by catering to consumers. Retail stores have tried to revamp themselves with the help of technology especially in the U.S. and Europe in various ways. Retailers have adapted technology as a vital element of commerce.

Technology has enabled retailers for greater transparency. Retailers have integrated technology with manufacturers and consumers via customer and sales data. It is easier for them now to track their supplies from their headquarters. Technology also helps to break the national and international barriers and connect with different customers and their demands.

Philip Clarke Chief Executive of Tesco PLC said there has been a “tectonic shift” in the retail industry and has forced companies to adapt themselves to new age technologies.
“We are in the first downturn of the digital age,” he said at the World Retail Congress in London on September 9, 2012. “Digital technology gives us the opportunity for a warmer, more meaningful conversation with our customers, local communities, our colleagues and the suppliers we work with.”

Retail giants like Wal-Mart have made a huge effort on social networking websites like Facebook that is targeted at making its stores prominent at a local level. It debuted Black Friday sales on the social networking websites.

“Reaching an optimal state of technology utilization is a high bar for almost any business to reach,” said Tim Herbert, Vice President, Research, CompTIA, a non-profit association for the IT industry. “But the vast majority of retailers clearly want to improve their technology utilization. For some this will involve adoption of new technologies; for others, improving the use of what they have in place.”

“Location-based technologies can give retailers the tools to incentivize in-store purchases, such as special discounts for in-store customers who check-in via an app,” he explained in a press release.
“Reliable wireless connectivity, robust security, quality end-points, data back-up and other IT basics cannot be overlooked by retailers anxious to add new capabilities,” he said.

An estimated two-thirds of the U.S. gross domestic product (GDP) comes from retail consumption. To see the U.S. economy’s well-being, retail industry is a good indicator. According to the latest annual report from the U.S. Commerce Department, total retail sales in 2011 were $4.7 trillion, which represents an 8% increase over 2010 total retail sales (including food service and automotive).

One of the well known voices of U.S. business, Howard Schultz, CEO of Starbucks said, “For all the promise of digital media to bring people together, I still believe that the most sincere, lasting powers of human connection come from looking directly into someone else’s eyes, with no screen in between.”

But he also added “Information can’t be from the company to the consumer; it has to be a level playing field where consumers feel that they are opting in and that there is a sharing of information. Cracking the code involves understanding how to create an opportunity for people to feel a sense of pride, a sense of discovery that they want to share, with someone they care about.”

Since 2011, attention of the retailers has shifted to mobile, with consumers buying out more smartphones and tablets and their desire to interact with retail consumers. This has now moved to be the indispensable device for most customers in U.S and in European countries. Retails began to address all things via mobile.

Consumers have mobile apps on their smartphones and these offer loyalty points and coupon offer for “checking in” to a particular retail outlet. Mobile has become a favorite place or platform to shop for consumers in the U.S. Retailers are seeing a 4 percent increase in total e-commerce sales solely from smartphones and tablets, said and Forrester Research.

Technology giants like Apple too have helped retail integrate better with newer technology. Apple came out with EasyPay payment system, an app that turns iPhone into an iWallet. The app uses the user’s credit card information from their iTunes account.

Financial institutions and technology companies are investing millions of dollars in the development of mobile payment service. It is also dubbed digital or mobile wallets.
All large retailers in U.S. like Wal-Mart, Target, Best Buy, 7-Eleven and Sunoco have moved towards developing a mobile payment network service. Merchant Customer Exchange (MCX), a joint company of more than a dozen retailers will compete with Google’s Wallet. This will be supported by mobile operators AT&T, Verizon and T-Mobile.

Consumers now a faster and less cumbersome payment and retailers believe that building electronic systems that will help in mobile payment transaction will deepen customer loyalty.

In August Starbucks announced it will be investing $25 million in a start-up company called Square Inc. using its technology for mobile payments in Starbucks outlets in U.S.

“Can you imagine trying to pay with a phone at a (restaurant)? They need to be thinking about more than one (payment option),” said Denee Carrington, an analyst at Forrester.

Online companies like PayPal and Amazon too have mobile payment options.
A study done by Javelin Strategy & Research recently said that mobile payment have broken the $20 million mark in 2012 and is expected to increase to $1 trillion by 2017.
“Mobile will define the movement to unify all channels of retail. It is poised to become a tipping point in the quest for a true omni-channel business – and will likely be a predictor of tomorrow’s winners,” said NRF Stores.

In conclusion, the transformation of the retail industry from a single shop to a chain of stores with a worldwide customer base is mainly due to globalization and advanced information technology. And technology has helped them maintain control and be connected to the various outlets. Technology has helped customers be informed about the prices and to get their desired products and services in an easier and better way.

Technological Innovation As a Distinctive Feature Not Just in Document Management

How could a company discern itself from its competing firms? By developing its support services and creating reduced prices. Obviously, presently, both options need advancement in Information Technology and Communication (ITC) systems which are challenging for that competition to copy.

The obstacle includes aligning the financial commitment on the ITCs with business goals, although the concern is that companies won’t often tend to be clear when defining their guidelines. Lots of Agencies don’t possess a unique corporate system. Therefore Information and Communication Technologies are requested to be aligned with something that doesn’t exist.

When those distinct features of the business are unearthed, it is possible to establish the primary corporate goals that set up the distinguishing feature. At this moment this is doable to establish how the ITCs can get involved in this strategy and increase the significance of expenditure.

Thus it is essential to define a corporate methodology to scale it towards the Information and Communication Technologies. The long-term way-out is to align the company in one goal. In every day lifetime, the ITCs department should give emphasis towards most powerful strategy and so on.

Change of trend

Typically, small agencies prefer to delay until methods are consolidated prior to using them. But, this phenomenon is being enquired in the supposition that industry is experiencing a transformation on a technical basis. The positioning of the agencies about the use of modern technologies is also transforming when these advantages are clear or deliver competitive advantages. Consequently, some businesses choose to be a reference pertaining to the adoption of Information and Communication Technologies within its arena.

Numerous western nations are strongly dedicated to innovation or at the least hold their-own investment- also during times of uncertainty; but Spain hasn’t adopted this style at all. The research named The Spanish Science, Technology and Innovation System 2013 Indicators -conducted by the Spanish Observatory R&D&I (ICON) of Spanish Foundation for Science and Technology (FECYT)- shows the normal of the sources directed at R&D by the European Union in those countries of OECD during the period 2000-2011 that was 10.7%. Germany and France with 13.3%; United Kingdom with 11.3% was above the usual, in comparison to 9.3% of Spain, which reduces the average of the EU.

Following the situation of Spain, the Innovation Survey inside the Agencies shows the details of the statistics on Activities in R&D within the year 2011. Internal expenditure on Research and development lowered 2.8%; the expenditure on Technological Innovation also lowered 8.8% in 2011, compared to 2010.

Numerous small economical enhancements that point to a sluggish macroeconomic change and inertia towards expenditure have appeared in Spain. Yet this progress is dependent upon the cost management tradition and on the initiatives to supply an added value towards the business. Thus a better atmosphere of trust will be produced and this is when the inclusion of strategic investments from the Information and Communication Technologies will be capable to revitalize the domestic industry.

Revolutionary technology also in document management solutions

Agencies get to boost their functionality, reduce costs and enhance their operating performance, along with their diligence. As a result, the capability to lower total expenses whilst maintaining the same level of service is necessary for any computer software or specifically for a document management option. The biggest technologies that might affect these objectives are:

* Visualization: supplies rewards that go besides cost reduction; for example, a more effective and transparent management of the business documents.

* Communications: because of the mass usage of mobility and web techniques, the employees need better interaction tools not only to increase their particular production but in addition to improve Social Business. This is in this field that flexibility of a document management system gives access to relevant documents with the acceptable format.

* Storage and servers: The huge data growth is forcing companies to go on buying storage remedies. A superb document management system exhibits strength when permitting efficient storage and flexible search of information and documentation.

* Applications and software package: although the elements that inspire the adoption of ITC choices will vary within the distinctive sectors, there is certainly a strong demand for vertical solutions which evaluate the small business needs. A document management solution adapted to the needs of every sector facilitates its inclusion and adoption by customers.

For an enterprise to survive and are strong opposite to its rivals in the recent market; it has to remember that it’s essential to be immersed in a constant development process where innovation goes hand in hand on the ITCs financial commitment.

Impacts of Information Technology on Society in the New Century

In the past few decades there has been a revolution in computing and communications, and all indications are that technological progress and use of information technology will continue at a rapid pace. Accompanying and supporting the dramatic increases in the power and use of new information technologies has been the declining cost of communications as a result of both technological improvements and increased competition. According to Moore’s law the processing power of microchips is doubling every 18 months. These advances present many significant opportunities but also pose major challenges. Today, innovations in information technology are having wide-ranging effects across numerous domains of society, and policy makers are acting on issues involving economic productivity, intellectual property rights, privacy protection, and affordability of and access to information. Choices made now will have long lasting consequences, and attention must be paid to their social and economic impacts.

One of the most significant outcomes of the progress of information technology is probably electronic commerce over the Internet, a new way of conducting business. Though only a few years old, it may radically alter economic activities and the social environment. Already, it affects such large sectors as communications, finance and retail trade and might expand to areas such as education and health services. It implies the seamless application of information and communication technology along the entire value chain of a business that is conducted electronically.

The impacts of information technology and electronic commerce on business models, commerce, market structure, workplace, labour market, education, private life and society as a whole.

1. Business Models, Commerce and Market Structure

One important way in which information technology is affecting work is by reducing the importance of distance. In many industries, the geographic distribution of work is changing significantly. For instance, some software firms have found that they can overcome the tight local market for software engineers by sending projects to India or other nations where the wages are much lower. Furthermore, such arrangements can take advantage of the time differences so that critical projects can be worked on nearly around the clock. Firms can outsource their manufacturing to other nations and rely on telecommunications to keep marketing, R&D, and distribution teams in close contact with the manufacturing groups. Thus the technology can enable a finer division of labour among countries, which in turn affects the relative demand for various skills in each nation. The technology enables various types of work and employment to be decoupled from one another. Firms have greater freedom to locate their economic activities, creating greater competition among regions in infrastructure, labour, capital, and other resource markets. It also opens the door for regulatory arbitrage: firms can increasingly choose which tax authority and other regulations apply.

Computers and communication technologies also promote more market-like forms of production and distribution. An infrastructure of computing and communication technology, providing 24-hour access at low cost to almost any kind of price and product information desired by buyers, will reduce the informational barriers to efficient market operation. This infrastructure might also provide the means for effecting real-time transactions and make intermediaries such as sales clerks, stock brokers and travel agents, whose function is to provide an essential information link between buyers and sellers, redundant. Removal of intermediaries would reduce the costs in the production and distribution value chain. The information technologies have facilitated the evolution of enhanced mail order retailing, in which goods can be ordered quickly by using telephones or computer networks and then dispatched by suppliers through integrated transport companies that rely extensively on computers and communication technologies to control their operations. Nonphysical goods, such as software, can be shipped electronically, eliminating the entire transport channel. Payments can be done in new ways. The result is disintermediation throughout the distribution channel, with cost reduction, lower end-consumer prices, and higher profit margins.

The impact of information technology on the firms’ cost structure can be best illustrated on the electronic commerce example. The key areas of cost reduction when carrying out a sale via electronic commerce rather than in a traditional store involve physical establishment, order placement and execution, customer support, strong, inventory carrying, and distribution. Although setting up and maintaining an e-commerce web site might be expensive, it is certainly less expensive to maintain such a storefront than a physical one because it is always open, can be accessed by millions around the globe, and has few variable costs, so that it can scale up to meet the demand. By maintaining one ‘store’ instead of several, duplicate inventory costs are eliminated. In addition, e-commerce is very effective at reducing the costs of attracting new customers, because advertising is typically cheaper than for other media and more targeted. Moreover, the electronic interface allows e-commerce merchants to check that an order is internally consistent and that the order, receipt, and invoice match. Through e-commerce, firms are able to move much of their customer support on line so that customers can access databases or manuals directly. This significantly cuts costs while generally improving the quality of service. E-commerce shops require far fewer, but high-skilled, employees. E-commerce also permits savings in inventory carrying costs. The faster the input can be ordered and delivered, the less the need for a large inventory. The impact on costs associated with decreased inventories is most pronounced in industries where the product has a limited shelf life (e.g. bananas), is subject to fast technological obsolescence or price declines (e.g. computers), or where there is a rapid flow of new products (e.g. books, music). Although shipping costs can increase the cost of many products purchased via electronic commerce and add substantially to the final price, distribution costs are significantly reduced for digital products such as financial services, software, and travel, which are important e-commerce segments.

Although electronic commerce causes the disintermediation of some intermediaries, it creates greater dependency on others and also some entirely new intermediary functions. Among the intermediary services that could add costs to e-commerce transactions are advertising, secure online payment, and delivery. The relative ease of becoming an e-commerce merchant and setting up stores results in such a huge number of offerings that consumers can easily be overwhelmed. This increases the importance of using advertising to establish a brand name and thus generate consumer familiarity and trust. For new e-commerce start-ups, this process can be expensive and represents a significant transaction cost. The openness, global reach, and lack of physical clues that are inherent characteristics of e-commerce also make it vulnerable to fraud and thus increase certain costs for e-commerce merchants as compared to traditional stores. New techniques are being developed to protect the use of credit cards in e-commerce transactions, but the need for greater security and user verification leads to increased costs. A key feature of e-commerce is the convenience of having purchases delivered directly. In the case of tangibles, such as books, this incurs delivery costs, which cause prices to rise in most cases, thereby negating many of the savings associated with e-commerce and substantially adding to transaction costs.

With the Internet, e-commerce is rapidly expanding into a fast-moving, open global market with an ever-increasing number of participants. The open and global nature of e-commerce is likely to increase market size and change market structure, both in terms of the number and size of players and the way in which players compete on international markets. Digitized products can cross the border in real time, consumers can shop 24 hours a day, seven days a week, and firms are increasingly faced with international online competition. The Internet is helping to enlarge existing markets by cutting through many of the distribution and marketing barriers that can prevent firms from gaining access to foreign markets. E-commerce lowers information and transaction costs for operating on overseas markets and provides a cheap and efficient way to strengthen customer-supplier relations. It also encourages companies to develop innovative ways of advertising, delivering and supporting their product and services. While e-commerce on the Internet offers the potential for global markets, certain factors, such as language, transport costs, local reputation, as well as differences in the cost and ease of access to networks, attenuate this potential to a greater or lesser extent.

2. Workplace and Labour Market

Computers and communication technologies allow individuals to communicate with one another in ways complementary to traditional face-to-face, telephonic, and written modes. They enable collaborative work involving distributed communities of actors who seldom, if ever, meet physically. These technologies utilize communication infrastructures that are both global and always up, thus enabling 24-hour activity and asynchronous as well as synchronous interactions among individuals, groups, and organizations. Social interaction in organizations will be affected by use of computers and communication technologies. Peer-to-peer relations across department lines will be enhanced through sharing of information and coordination of activities. Interaction between superiors and subordinates will become more tense because of social control issues raised by the use of computerized monitoring systems, but on the other hand, the use of e-mail will lower the barriers to communications across different status levels, resulting in more uninhibited communications between supervisor and subordinates.

That the importance of distance will be reduced by computers and communication technology also favours telecommuting, and thus, has implications for the residence patterns of the citizens. As workers find that they can do most of their work at home rather than in a centralized workplace, the demand for homes in climatically and physically attractive regions would increase. The consequences of such a shift in employment from the suburbs to more remote areas would be profound. Property values would rise in the favoured destinations and fall in the suburbs. Rural, historical, or charming aspects of life and the environment in the newly attractive areas would be threatened. Since most telecommuters would be among the better educated and higher paid, the demand in these areas for high-income and high-status services like gourmet restaurants and clothing boutiques would increase. Also would there be an expansion of services of all types, creating and expanding job opportunities for the local population.

By reducing the fixed cost of employment, widespread telecommuting should make it easier for individuals to work on flexible schedules, to work part time, to share jobs, or to hold two or more jobs simultaneously. Since changing employers would not necessarily require changing one’s place of residence, telecommuting should increase job mobility and speed career advancement. This increased flexibility might also reduce job stress and increase job satisfaction. Since job stress is a major factor governing health there may be additional benefits in the form of reduced health costs and mortality rates. On the other hand one might also argue that technologies, by expanding the number of different tasks that are expected of workers and the array of skills needed to perform these tasks, might speed up work and increase the level of stress and time pressure on workers.

A question that is more difficult to be answered is about the impacts that computers and communications might have on employment. The ability of computers and communications to perform routine tasks such as bookkeeping more rapidly than humans leads to concern that people will be replaced by computers and communications. The response to this argument is that even if computers and communications lead to the elimination of some workers, other jobs will be created, particularly for computer professionals, and that growth in output will increase overall employment. It is more likely that computers and communications will lead to changes in the types of workers needed for different occupations rather than to changes in total employment.

A number of industries are affected by electronic commerce. The distribution sector is directly affected, as e-commerce is a way of supplying and delivering goods and services. Other industries, indirectly affected, are those related to information and communication technology (the infrastructure that enables e-commerce), content-related industries (entertainment, software), transactions-related industries (financial sector, advertising, travel, transport). eCommerce might also create new markets or extend market reach beyond traditional borders. Enlarging the market will have a positive effect on jobs. Another important issue relates to inter linkages among activities affected by e-commerce. Expenditure for e-commerce-related intermediate goods and services will create jobs indirectly, on the basis of the volume of electronic transactions and their effect on prices, costs and productivity. The convergence of media, telecommunication and computing technologies is creating a new integrated supply chain for the production and delivery of multimedia and information content. Most of the employment related to e-commerce around the content industries and communication infrastructure such as the Internet.

Jobs are both created and destroyed by technology, trade, and organizational change. These processes also underlie changes in the skill composition of employment. Beyond the net employment gains or losses brought about by these factors, it is apparent that workers with different skill levels will be affected differently. E-commerce is certainly driving the demand for IT professionals but it also requires IT expertise to be coupled with strong business application skills, thereby generating demand for a flexible, multi-skilled work force. There is a growing need for increased integration of Internet front-end applications with enterprise operations, applications and back-end databases. Many of the IT skill requirements needed for Internet support can be met by low-paid IT workers who can deal with the organizational services needed for basic web page programming. However, wide area networks, competitive web sites, and complex network applications require much more skill than a platform-specific IT job. Since the skills required for e-commerce are rare and in high demand, e-commerce might accelerate the up skilling trend in many countries by requiring high-skilled computer scientists to replace low-skilled information clerks, cashiers and market salespersons.

3. Education

Advances in information technology will affect the craft of teaching by complementing rather than eliminating traditional classroom instruction. Indeed the effective instructor acts in a mixture of roles. In one role the instructor is a supplier of services to the students, who might be regarded as its customers. But the effective instructor occupies another role as well, as a supervisor of students, and plays a role in motivating, encouraging, evaluating, and developing students. For any topic there will always be a small percentage of students with the necessary background, motivation, and self-discipline to learn from self-paced workbooks or computer assisted instruction. For the majority of students, however, the presence of a live instructor will continue to be far more effective than a computer assisted counterpart in facilitating positive educational outcomes. The greatest potential for new information technology lies in improving the productivity of time spent outside the classroom. Making solutions to problem sets and assigned reading materials available on the Internet offers a lot of convenience. E-mail vastly simplifies communication between students and faculty and among students who may be engaged in group projects. Advances in information technology will affect the craft of teaching by complementing rather than eliminating traditional classroom instruction. Indeed the effective instructor acts in a mixture of roles. In one role the instructor is a supplier of services to the students, who might be regarded as its customers. But the effective instructor occupies another role as well, as a supervisor of students, and plays a role in motivating, encouraging, evaluating, and developing students. For any topic there will always be a small percentage of students with the necessary background, motivation, and self-discipline to learn from self-paced workbooks or computer assisted instruction. For the majority of students, however, the presence of a live instructor will continue to be far more effective than a computer assisted counterpart in facilitating positive educational outcomes. The greatest potential for new information technology lies in improving the productivity of time spent outside the classroom. Making solutions to problem sets and assigned reading materials available on the Internet offers a lot of convenience. E-mail vastly simplifies communication between students and faculty and among students who may be engaged in group projects.

Although distance learning has existed for some time, the Internet makes possible a large expansion in coverage and better delivery of instruction. Text can be combined with audio/ video, and students can interact in real time via e-mail and discussion groups. Such technical improvements coincide with a general demand for retraining by those who, due to work and family demands, cannot attend traditional courses. Distance learning via the Internet is likely to complement existing schools for children and university students, but it could have more of a substitution effect for continuing education programmes. For some degree programmes, high-prestige institutions could use their reputation to attract students who would otherwise attend a local facility. Owing to the Internet’s ease of access and convenience for distance learning, overall demand for such programmes will probably expand, leading to growth in this segment of e-commerce.

As shown in the previous section, high level skills are vital in a technology-based and knowledge intensive economy. Changes associated with rapid technological advances in industry have made continual upgrading of professional skills an economic necessity. The goal of lifelong learning can only be accomplished by reinforcing and adapting existing systems of learning, both in public and private sectors. The demand for education and training concerns the full range of modern technology. Information technologies are uniquely capable of providing ways to meet this demand. Online training via the Internet ranges from accessing self-study courses to complete electronic classrooms. These computer-based training programmes provide flexibility in skills acquisition and are more affordable and relevant than more traditional seminars and courses.

4. Private Life and Society

Increasing representation of a wide variety of content in digital form results in easier and cheaper duplication and distribution of information. This has a mixed effect on the provision of content. On the one hand, content can be distributed at a lower unit cost. On the other hand, distribution of content outside of channels that respect intellectual property rights can reduce the incentives of creators and distributors to produce and make content available in the first place. Information technology raises a host of questions about intellectual property protection and new tools and regulations have to be developed in order to solve this problem.

Many issues also surround free speech and regulation of content on the Internet, and there continue to be calls for mechanisms to control objectionable content. However it is very difficult to find a sensible solution. Dealing with indecent material involves understanding not only the views on such topics but also their evolution over time. Furthermore, the same technology that allows for content altering with respect to decency can be used to filter political speech and to restrict access to political material. Thus, if censorship does not appear to be an option, a possible solution might be labelling. The idea is that consumers will be better informed in their decisions to avoid objectionable content.

The rapid increase in computing and communications power has raised considerable concern about privacy both in the public and private sector. Decreases in the cost of data storage and information processing make it likely that it will become practicable for both government and private data-mining enterprises to collect detailed dossiers on all citizens. Nobody knows who currently collects data about individuals, how this data is used and shared or how this data might be misused. These concerns lower the consumers’ trust in online institutions and communication and, thus, inhibit the development of electronic commerce. A technological approach to protecting privacy might by cryptography although it might be claimed that cryptography presents a serious barrier to criminal investigations.

It is popular wisdom that people today suffer information overload. A lot of the information available on the Internet is incomplete and even incorrect. People spend more and more of their time absorbing irrelevant information just because it is available and they think they should know about it. Therefore, it must be studied how people assign credibility to the information they collect in order to invent and develop new credibility systems to help consumers to manage the information overload.

Technological progress inevitably creates dependence on technology. Indeed the creation of vital infrastructure ensures dependence on that infrastructure. As surely as the world is now dependent on its transport, telephone, and other infrastructures, it will be dependent on the emerging information infrastructure. Dependence on technology can bring risks. Failures in the technological infrastructure can cause the collapse of economic and social functionality. Blackouts of long-distance telephone service, credit data systems, and electronic funds transfer systems, and other such vital communications and information processing services would undoubtedly cause widespread economic disruption. However, it is probably impossible to avoid technological dependence. Therefore, what must be considered is the exposure brought from dependence on technologies with a recognizable probability of failure, no workable substitute at hand, and high costs as a result of failure.

The ongoing computing and communications revolution has numerous economic and social impacts on modern society and requires serious social science investigation in order to manage its risks and dangers. Such work would be valuable for both social policy and technology design. Decisions have to be taken carefully. Many choices being made now will be costly or difficult to modify in the future.

A Quiet Company Targets The Defense & Military Market With Disruptive Technology

It’s always fascinating to hear about companies that are redefining the rules and changing the game, however here’s a short review of how a technology-based company with breakthrough solutions, put it all together.

The Setting

Intilop, a specialist in Network Acceleration and Network Security products made a strategic decision to target the Aerospace and Defense & Military Markets.

Intilop focuses on Ultra-Low latency and Hyper Performance Complex Networking Protocol Accelerators, with emphasis on full TCP, UDP, ARP and IGMP & other Mega IP Cores, Sub Systems and Solutions.

It was clear that the timing was right to introduce this technology to Defense Contractors and other Industry players that could utilize this high-performance technology in the development and deployment of their complex networking systems.

Applications Mix
This technology has been applied to a range of customer projects (cross-Industry lines) including:
-more than 60 high-speed trading firms co-located with NASDAQ, NYSE and other world stock exchanges, delivering a million FIX and other financial transactions per second
-image transfer applications in Semiconductor Inspection Equipment handling large multi-gigabyte image files needing to be transferred in real-time
-image transfer applications in TeleMedicine Server Systems where large multi-megabyte image files need to be transferred live and in real-time
-ground stations supporting Satellite systems distributing data and images live to an active, complex network.

Current Picture

The company had traction with notable Defense Contractors like Northrop Grumman, IBM, L-3, Telspan and others, which validated the Strategic direction.

The Spade Work

Core research was conducted to identify key segments and application areas that were a “best fit” opportunity for the company’s technology base.

This also had to be calibrated to fit the company’s expertise and raw organizational, financial and resource capabilities.

Being an early-stage company, it could not sustain long selling cycles (18-24 months) or enter a Market area that provided serious barriers of entry or strong competitive influences.

Not an easy challenge.

The Output

Given the nature of the technology, the target area of focus revolved around Network Communications for large volumes of data, complex data sets, bottlenecks, etc. that translated to the C4ISR, Digital Battlefield, Network-Centric Warfare, Theatre Management, Urban Warfare and Satellite Communications (imaging and data dissemination) target segments.

These areas were expressed in “applications” terms, which described how the company’s technology fit into the referenced application space.

The Selected Program Mix

The Phase One Market Program consists of:

A Direct-Response B2B program – focused on key contacts within the TOP 60 Defense Contractors (cross-division), System Integrators, selected Program Offices/Agencies and 3rd Party Influencers. This includes Industry TOP Guns (Business Development Specialists) that will aid efforts to penetrate Agency targets.

A Sales/Distribution Network – to increase “feet on the street” – a recruiting and development program put in-place to develop a 3rd Party Network. This is comprised of seasoned Reps and System Integration Partners (worldwide) that will bring the technology solutions to key accounts.

Full Media/Publications Coverage – leveraging the Top Industry Media sources that cater to the target market segments with updates on Product News, contributory articles (technical/application in-scope) and participation in webinars and other events to demonstrate the value of this technology.

One of the highlights of the Phase One Program – is the focus on the F-35 JSF (Joint Strike Fighter Program) that legitimizes the technology use. This effort was collaborated with L-3 Communications.

The Outcome

Early-stage, although the Company is looking to build key Industry relationships and a rich opportunity base.

Although the company is not a “household brand name,” the visibility with the TOP 60 Defense Contractors and selected Agencies put them on the map.

Keep in mind that we count a multi-divisional, Defense Contractor, as one Target Account.

That translates to cross-divisional penetration and in some cases, 30+ contacts/relationships per account.

A key objective is to establish the company, as the first name that Defense Contractors/Integrators mention (name recognition), when asked to define the primary supplier for this class of network technology.

Let’s Adopt a Forward-Looking Financial Strategy

A forward-looking financial strategy is comprehensive and all-inclusive. By and large, such a comprehensive management involves obtaining the capital for the business and then how they are spent on the business’ numerous accomplishments which include recording statistical data to be examined to help assess a business’ financial health and up-to-date financial performance.

Theories and treatise on business and finance have highlighted the importance of finance in business and importance of financial education in the process of growth and development of the country. The significance of money and finance as an engine of economic growth and development has long been recognized in the economic and business literature. Financial resources are the important source of the wealth of nations. A country that doesn’t have enough resources and capacity and ability to develop the financial skills and required financial knowledge of its people and place them to operational use cannot move on the path of growth and development. It has long being recognized that apart from primary factors of production, financial capital serves as the main input to generate output/production. There is a positive and direct relationship between financial resource development and economic growth. Economic growth creates conditions for better finance which in turn offshoot economic growth and development.

In the present-day corporate world Financial Resource Development is to perform many interesting and therefore important functions. The twenty-first century is the era of digital and technological advancements and innovations and it will promote and encourage those people who respond to the language of money and finances in the first place and technology in the second place which depends on how rapidly and quickly we are trained and skilled in money, banking and finance, particularly international finance. In the contemporary digital age, we see that the graph of financial knowledge has increased like anything.

Successful countries are those countries who adopt sound and rational financial strategies and models which are the best guesses of the future (Rational expectations model) because such strategies are based on all available information. And such countries’ financial and banking knowledge is very high and work very hard to make themselves wealthy by educating their people and investing in the financial education of their people in one way or the other way. Advanced countries of the world are undoubtedly rich having very high financial knowledge. In order to survive and progress in this corporate/ financial world and enjoy a superior hand in the globalized society, the correct and suitable kind of financial knowledge is very important. The financial shocks, financial crunches, disturbances and crisis we see today is a consequence of how we have been able to manage the financial resources of the world in general and trading partners in particular.

Modern financial resources are becoming more and more multifaceted and therefore complex, and therefore, require the backup of an innovative and a forward-looking financial strategy taking into account not only past financial data but all available financial data. Financial knowledge and economic development both affect each other which means that financial knowledge affects economic development and economic development affects financial knowledge. And financial knowledge assists economic development and in turn economic development ensures the prolongation of financial knowledge.

It is high time is to invest in financial education so as to realize the importance of financial resources in economic development. Here, the role of human resource development is very important because Human Resource Development will ensure the proper management of financial resources which will act as the guidelines for the growth and development of the country.

A forward-looking financial strategy is a necessary tool to modernize, restructure and revolutionize financial outlooks of business units because such a strategy goes hand in hand with financial changes of the economy. In short, a forward-looking financial strategy is necessary for improving efficiency/ productivity levels of business houses, profits, and growth of a business unit.

Deployment Of LMS To Impart Training To Banking & Financial Personnel

The digital learning landscape in the entire banking sector is changing at a fast pace. Today, banking and finance companies are moving from conventional training methods to engaging online learning approach. Online workplace learning proves to be an effective solution when it comes to addressing different training challenges faced by the industry professionals. The need to train the workforce on new financial strategies, technologies and other processes has resulted in the use of Learning Management Systems (LMSs) at the workplace.

Banking and financial organizations use e-learning to enable employees fulfill their designated objectives in the following ways:

  • Software training- It includes employee training on different applications such as WebLogic that is quite crucial for banking transactions. E-learning imparts simulated solutions through which the functionality of each element within the application is analyzed, steps to use the new software and more.
  • Compliance training- It is essential for employees to get training on how to comply with different kinds of regulatory bodies. They also need to get familiar with the code of conduct that is specific for their organizations, which they learn through studies and scenarios during the training program.
  • Process training- Banks involve varied kinds of processes such as loan approvals, money transfers, cash withdrawals and more. E-learning proves to be effective for training employees on different processes through tables and flowcharts, along with the incorporation of audios with e-courses to better explain the process.
  • Sales training- In the banking sector, it is significant to train sales employees, which helps to improve product sales, drive maximum productivity and transform product-based selling to solution-based selling. Some of the real-life workplace situations faced by sales personnel are explained through case studies, which helps to impart effective product selling techniques to the existing employees.

Certainly, technology has completely transformed the workflows and processes in the financial services sector. Tasks once handled manually are now completed via digital interfaces. The future of the banking industry lies in the use of efficient LMSs to impart the learning experience which is personalized and engaging. The online learning platforms enable employees to access common training curriculum in a distributed fashion. Majority of public sector banks have started using such systems to fulfill the training needs of employees from different demographics. Also, foreign and private banks are investing more in online learning platforms to ensure quick dissemination of knowledge on newer products, services, strategies, pricing and compliance to their new-generation workforce.

The Financial Journey Less Traveled

Today’s financial economy is such a mystical, intangible atmosphere of banking, mutual funds, stocks and bonds and the mainstream 401k that no one seems to know where to turn for answers and solutions that will allow them any sort of stability with respect to their financial picture. We have proven that our current state of turmoil in virtually all sectors of our economy are challenging our belief systems about how Wall Street, the government and influential power centers like the FDA, Pharmaceutical, media and banking cartels operate. With all the sensationalism in our media about the Recession, the money problems, unemployment and the current oval office woes, how can anyone feel confident in what lies ahead? The bottom line is that most Americans feel so isolated in their own little world, especially when it comes to an emotionally intense subject like their money, they are appetent for knowledge, answers and some much needed guidance as to what’s next?

To look forward with a new set of eyeglasses we must first scrutinize the past to see clearly. With respect to money and all its nuances, there are some simple questions we must dissect in retrospect to begin to change our mindset, and its only then we can begin to ask a new set of questions of where to entrust our money. First, we must challenge the culprit itself. Our antiquated educational system may have worked in the industrial and technological ages whereby many sectors of the economy were hiring jobs to keep up with demand for new technologies but that model is no longer valid in today’s Mega Information and Internet Commerce Era.

Aren’t we proving daily with the unemployment rates hovering around 10%, the JOB (J.ust O.ver B.roke), top down mentality is not working? There is no stability in any sector of the corporate world, manufacturing or technology anymore with most savvy innovators realizing they can produce goods and services for a ΒΌ the cost in 3rd world countries. Virtual Assistants are springing up like wildflowers taking over the old school office manager or desk clerks. High Tech computers and advanced robotics have all but replaced the out dated human production lines and piece work. Why are we continuing to educate our leaders of tomorrow to go to school, memorize all the archaic books, go to college and memorize more books, give them 0 knowledge and education on Free Enterprise wealth creation, Entrepreneurship and overall money management tactics and tools, but we tell them to get a job and enslave them for life in the debt trap?

Secondly, why do we manipulate and control people’s thoughts and ideals to give their hard earned money to a Broker or Planner? How and when was it ever perceived that a guy in a fancy suit can take better care of our money than we can? When did we ever teach anyone about such financial tools as a financial calculator for basic calculations pertaining to our everyday lives, passive income, residual income, debt based societies, cartel based economics or any other non mainstream but powerful information? Wall Street, the banking and credit card companies and their power centers have done a masterful job in enslaving us to a “money trap” that has become a way of life.

Thirdly, and probably the most important of all, what brainwashing entity told America that their 401k was a good, long term investment strategy? Why would any person with even the most basic financial knowledge ever believe that giving their hard earned money to a “system of cartel money crooks” would provide them security or freedom of choice? It’s actually quite simple, if you never stop the hamster wheel, they will never see straight and their mind, body and spirit will always be circling in a maze of mistruth and manipulation! This is exactly what has been happening to America for decades and probably centuries with our current system of control and greed. When you have no control over your money, you have no choice, and when you lack choice you have no freedom, no freedom leads to despair and despair leads to anxiety, depression and isolationism and lethargic behavior. Sound familiar? The crooks are winning as of now BUT slowly people are awakening!

The Internet Revolution has created an entire new community of free thinkers, fed up corporate burnouts, home based business entrepreneurs and network marketers realizing the real key to any long term financial success is not an event of the individual investment itself, but rather a coterie of programs, systems and coaching in Free Enterprise that allow you the freedom of choice and a burning desire to figure out things on their own, instead of relying on their boss or personal enslavement of their time.

The secret is really no secret at all but when you are tied to a job or a “box of bewilderment” it’s hard to see the forest through the trees. To change our situation we must ask different questions. The 1st one is quite elementary really. Why do McDonalds, Subway and Dominoes Pizza NEVER fail? You have never seen a Sale or lease sign on these buildings have you? Why? They have a system that is unparalleled and they can plug anyone into their drive through marketing machine and make a profit. They are NOT in the restaurant business. They are in the marketing, branding and real estate business. What is the 1st major sign you see when driving down the interstate looking for the next exit? They are masters at creating the imagery, signage for branding and positioning themselves in the industry as a leader and market dominator. Subway, after hiring Jared, became an iconic figure with respect to rebranding their entire model to a “healthy alternative to fast food”. Dominoes Pizza will never be known for their fantastic pizza. They will forever be branded in stone as the market phrase, “Delivered in 30 minutes or less or it’s FREE” dominators. The bottom line, systems prevail and people fail. People let their emotions and pre conceived notions drive their business, a well oiled machine and system will prevail every time.

This is the exact opportunity that exists in Free Enterprise wealth creation on the internet right NOW. It’s not a single event like a get rich quick scheme investment, but a journey of empowerment and financial concepts not known to many. Coaches and mentors are replacing bosses and corporate hierarchies. The operate on a unilateral platform where everyone is treated equal and put into groups of their skills sets with personal mentoring for online success. The real power in an internet and home based business is the leveraging power of the internet. It’s been stated that over 67% of all of our socioeconomic commerce is now done over the internet. People are desperately searching a way out of the debt rat race and we can provide the tools.

Another key component is networking with different people who think outside the conventional box. To increase your net worth, you must change your network. There are so many people making more in a month on the internet and home businesses with personal freedoms and choices than most executives make in a year. Why? The systems are designed to help each other realize their goals and dreams and leverage and harness each other’s skill sets instead of working for dollars in the highest tax bracket possible in the employee model. If you have a model that is built upon leverage and helping people succeed online, you now have a formula that enhances the human spirit instead of smashing it.

Copyright, 2009 Scott Lifer….

Lastly, you must get mad. Turn that energy into positive energy seeking out knowledge about the Free Enterprise network and how it all works to benefit you. You have the power inside to change but you MUST be willing to do what others won’t. Work as hard on themselves and their abilities as they ever would for a boss. Your new financial journey can be a sweet one if you tap into the power of coaches and mentors rather than entrusting your boss. If you are willing to do what most others will not, you can have what most others never will. Join us in the financial journey on the internet, it’s a mouse click away.

Online Small Business Technology Tools

There are more and more online small business technologies everyday including software technology, accounting technology, email technology, newsletter technology, web site technology and transaction technology systems. In this article we will discuss a few of these key areas and list some sites that may be of benefit to your online small business.

Accounting Technology

Simply Accounting 2010

Simply Accounting helps with budgeting, accounting and financial and can be integrated with Microsoft Word and Excel. There is even a payroll processing software program and it is available in English or French. What is new is the Simply Accounting HR Version. This is one of the most popular accounting programs for small business. There is even a free download version you can try.

Quick Books

Quick books is another accounting system that has over 4 million users worldwide. It is simply, easy to use, has great chart systems and is purposeful for financials. It has a customer and vendor centre that details customers and suppliers. It has a multi-currency feature that can convert currencies from around the world. It also simplifies the GST/HST process and has an efile system for taxes. Live community is a resource to help with questions about Quick Books and is a useful tool for new users. It is also a system that is able to have 3-5 simultaneous users.

Newsletter Technology

Constant Contact is a good resource that has been around since 1998 and well trusted. You can design newsletter campaigns, email campaigns and online surveys. Just pick your package, there is even a free trial. There is even a program for event marketing if you want to create online campaigns for upcoming events. Product support and customer service is also very good with Constant Contact.

iContact is another good resource that is used by Fortune 500 companies and over 500,000 users. You can easily track, send, open and click on email programs. They can easily help you set up, organize, and leverage your email marketing list. They have abilities up to 100,000 subscribers and even more and have an Enterprise Account Representative for you if you have larger needs.

These are just a few of the accounting and newsletter technology programs available online for business. We hoped this has helped you find some new solutions.

Masters In Information Technology Online Degree – Amazing Employment Opportunities

There are certain careers that you know will always be relevant and in high demand. Doing a masters in information technology online degree could afford you such a career. The Bureau of Labor Statistics estimates amazing growth in employment opportunities for graduates of this degree program.

In an ideal world, the majority of students would love to be able to attend university full-time and not have to deal with their familial, financial and professional commitments. But in the real world, many students are unable to attend a physical college because of one or a combination of those issues.

It is the catch 22 of education. The very issues that one is trying to solve by getting a college degree, is making it virtually impossible for one to get the college degree in the first place.

But this is where the masters in information technology online degree program really shines. For one thing, an online degree can be less costly than a degree from a traditional college. And once you attend an appropriately accredited college, your online degree is on par with a campus-based one.

Online programs can be pursued in one’s spare-time, from anywhere there is an internet connection. This kind of flexibility makes it easier for you to juggle your family and work responsibilities.

As you do more research into the masters in information technology online degree,you will quickly come to the conclusion that all your efforts into completing this program will be well worth it. The median salary earned by a holder of this degree is highly respectable.

Earlier, it was mentioned how attending an appropriately accredited college is important. In case you are called upon by a prospective employer defend your online degree, you can point out that your degree is accredited by the relevant associations. This is crucial because in the online distance learning degree world, there are unscrupulous schools that will outright lie about their accreditation status.